Understand The Role Of AI In HR

 



Nowadays, artificial intelligence is a hot topic. Almost 9 out of 10 companies across all industries have invested in AI or are planning to. The effect of AI on HR is also becoming increasingly significant.

In order for the industry as a whole to advance, AI is quickly becoming one of the most important instruments. The same is true for human resources. Even if we are a group of people managing people, AI will nevertheless significantly alter HR processes by bringing in transparency, efficacy, and perfection.

In a broader sense, you will be able to identify trends quickly, locate and contrast patterns, and use these facts to make the best decisions by using ideas like machine learning. AI will assist you in collecting a vast amount of crucial human data that will revolutionize the way the HR department operates. Every HR professional discusses personalization. Although it can seem counterintuitive, artificial intelligence might actually benefit the industry's humanitarian side!

This article will help you comprehend how AI can be used by providing a more comprehensive understanding of the impact of AI on the HR profession


What is artificial intelligence?

Artificial intelligence (AI) is the simulation of Human functions by machines, particularly computer systems. AI has specific uses in speech recognition, computer vision, expert systems, and natural language processing.


Artificial Intelligence Examples

Chatbots, navigation apps, and wearable fitness trackers are just a few examples of the many applications of artificial intelligence technology. The examples below illustrate the range of potential uses for AI.

 

ChatGPT

An AI chatbot named ChatGPT can create written content in a variety of formats, including essays, code, and simple question-and-answer sets. OpenAI's ChatGPT, which was introduced in November 2022, uses a substantial language model to imitate human writing closely.

Google Maps

Google Maps uses location data from your phone and user-reported data such as construction and car crashes to monitor changes in traffic and estimate the shortest route.

Smart Assistants

Natural language processing, also known as NLP, allows personal assistants like Siri, Alexa, and Cortana to understand human commands to set reminders, do internet searches, and manage users' home lighting. Many times, these assistants are made to adapt to the preferences of the user over time, giving them better ideas and more personalized responses.

Snapchat Filters

Snapchat filters use ML algorithms to track facial movements, separate out the subject of a photograph from the backdrop, and change the image on the screen based on what the user is doing.

Self-Driving Cars

Self-driving cars are a recognizable example of deep learning, since they use deep neural networks to detect objects around them, determine their distance from other cars, identify traffic signals and much more.

Wearables

The wearable sensors and devices used in the healthcare industry also apply deep learning to assess the health condition of the patient, including their blood sugar levels, blood pressure and heart rate. They can also derive patterns from a patient’s prior medical data and use that to anticipate any future health conditions.


What are the advantages and disadvantages of artificial intelligence?

 

Here’s a look at some of the advantage of AI

 

streamlining hiring and eliminating discrimination in hiring

At the moment, finding new personnel is difficult. If you take too long to identify the ideal applicant, they might already be taken off the market when you do.

Streamlining HR processes

Because AI technology is available around-the-clock and can reduce human error from routine tasks, it can improve the HR experience for workers and managers.

Process improvements for new hires

The onboarding process has a significant impact on a new hire's performance and job satisfaction, which has an effect on retention rates.

Creating a training plan that is more effective.

AI in training programs can tailor the learning experience to suit employee needs. You can implement this in your courses to assess your employees' knowledge and recommend specific training programs to get them up to speed.

 

Here’s a look at some of the disadvantage of AI

Introducing machine-generated errors

It's not always best to conduct analysis on a computer. Programming errors may cause data to be interpreted incorrectly or incorrect criteria to be used when sorting candidates.

Perpetuating biases in hiring

Using AI to screen candidates can be inadvertently biased and exclude qualified and diverse candidates. Any implicit bias in the initial parameters set by the program will be reflected in the results obtained.

Certain decisions require human involvement.

AI is great at analyzing data and presenting conclusions that help with decision-making, but it can't always spot important non-technical nuances.

For example, we may not consider company culture, values, etc. when evaluating job applicants. Relying all decision-making on AI can create a pool of tech-savvy candidates who will not succeed in an office environment.

Increased risks to cybersecurity

Chatbots can be excellent tools for accelerating normal HR processes. However, hackers can easily attack them as well. Through these apps, you run the risk of disclosing private information that could expose you to identity theft or cyberattacks.


Barriers to Adopting AI in HR

 

Lack of Talented Skill: Given the lack of experts in HR technology, it can be quite expensive to integrate HR activities.

Privacy Issues: Since HR data must be kept private and in strict confidence. Using artificial intelligence to combine HR functions raises serious data security concerns.

Ongoing Maintenance: similar to other types of technology. Artificial intelligence requires ongoing evaluations and upgrades, making upkeep a time-consuming procedure.

Complex Integrating capabilities: Due to the shift to SAAS (Software as a Service), data availability is constrained, which reduces the potential for fully integrating HR operations with technology.





Conclusion

A rise in employee experience and productivity is anticipated as a result of the HR department's adoption of AI technologies. By evaluating the data, the company may get a full picture of the behaviors and patterns of its personnel. By making work more enjoyable, this information can subsequently be used to raise employee satisfaction. The HR department may also benefit from AI at every stage of their professional endeavors, from early applicant shortlisting to performance review. Thus, using AI into HR management may help the business increase overall effectiveness and acquire a competitive edge.


References

AI in Human Resources The Time is Now. (n.d.). Available at: https://www.oracle.com/a/ocom/docs/applications/hcm/oracle-ai-in-hr-wp.pdf.

Anon, (n.d.). Understand The Role Of AI In HR in 2021. [online] Available at: https://www.cutehr.io/ai-in-hr/.

BURNS, E. (2022). What is artificial intelligence (AI)? [online] TechTarget. Available at: https://www.techtarget.com/searchenterpriseai/definition/AI-Artificial-Intelligence.

‌ONPASSIVE. (2021). Role Of Artificial Intelligence In Human Resource Management. [online] Available at: https://onpassive.com/blog/role-of-artificial-intelligence-in-human-resource-management/.

PossibleWorks (2022). The Impact Of AI on HR – Here is what you need to know. [online] PossibleWorks. Available at: https://possibleworks.com/blog/impact-of-ai-on-hr-profession/?_gl=1 [Accessed 17 Apr. 2023].

‌‌‌‌Schroer, A. (2023). What is Artificial Intelligence? How Does AI Work? | Built In. [online] Builtin. Available at: https://builtin.com/artificial-intelligence.

‌Schroer, A. (2023). What is Artificial Intelligence? How Does AI Work? | Built In. [online] Builtin. Available at: https://builtin.com/artificial-intelligence.

‌www.youtube.com. (n.d.). Will AI Replace HR Professionals? [online] Available at: https://www.youtube.com/watch?v=ggHMZ3ykOkQ&ab_channel=HRUniversity [Accessed 17 Apr. 2023].

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Comments

  1. Pham Hai LongApril 21, 2023 at 6:22 AM

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  2. Pham Hai LongApril 21, 2023 at 6:23 AM

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  3. Pham Hai LongApril 21, 2023 at 6:25 AM

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  4. Pham Hai LongApril 21, 2023 at 6:26 AM

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  5. Pham Hai LongApril 21, 2023 at 6:30 AM

    This is such an important issue in modern environment. As AI usage has increased, lawmakers and regulators concerned about the technology's fairness and ethical implications have paid more attention to it (Zielinski, 2022). The main concern is an absence of transparency in the manner that numerous artificial intelligence vendors' tools operate — to be specific that too many actually capability as "black boxes" without an effortlessly understood clarification of their inner operations — and that AI calculations can sustain or try and fuel oblivious predisposition in recruiting choices. Although it may be impossible to remove bias from the human brain, it is very possible to do so in algorithms. Therefore, auditing algorithms is the most important method to ensure such fairness.

    ReplyDelete
  6. S Lahiru DissanayakaApril 21, 2023 at 9:12 AM

    Hi Lasitha, yes, adopting AI technologies into human resource management can give various advantages to businesses, including improved employee experience and productivity. AI may be used to evaluate enormous amounts of data relating to employee behavior and patterns, generating useful insights that can be used to improve employee satisfaction and engagement. Integrating AI into HR management can lead to increased efficiency, effectiveness, and competitiveness for businesses.

    ReplyDelete
    Replies
    1. Lasitha JayashanthaApril 23, 2023 at 8:54 AM

      I agree. AI has the potential to revolutionize the HR industry by automating tasks, improving decision-making, and providing personalized experiences for employees.

      Delete
  7. Thusantha BandaraApril 21, 2023 at 10:24 AM

    AI has become an essential tool in many industries, including HR, as it can bring transparency, efficiency, and personalization to HR processes. AI can help HR professionals collect and analyze large amounts of data, identify trends, and make better decisions. However, there are also challenges to using AI in HR, such as privacy requirements and the need for ongoing maintenance. Overall, the use of AI in HR has the potential to improve employee experience and productivity and give businesses a competitive advantage.

    ReplyDelete
    Replies
    1. Lasitha JayashanthaApril 23, 2023 at 8:53 AM

      Artificial intelligence (AI) is rapidly changing the way businesses operate, and human resources (HR) is no exception. AI is already being used in HR to automate tasks, improve decision-making, and provide personalized experiences for employees.

      One of the most common ways AI is being used in HR is to automate tasks. For example, AI can be used to automate the onboarding process, which can save HR time and money. AI can also be used to automate tasks such as scheduling interviews, processing payroll, and tracking employee performance.

      AI is also being used to improve decision-making in HR. For example, AI can be used to analyze employee data to identify trends and patterns. This information can then be used to make better decisions about things like hiring, promotions, and training.

      Finally, AI is being used to provide personalized experiences for employees. For example, AI can be used to create personalized learning plans for employees, or to recommend job opportunities that are a good fit for their skills and interests.

      Overall, the use of AI in HR has the potential to improve employee experience and productivity and give businesses a competitive advantage. However, there are also challenges to using AI in HR, such as privacy requirements and the need for ongoing maintenance.

      Delete

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